This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Appropriate role and responsibility boundaries for people working in the community

Basic home fire safety

Emergency response procedures

Ethical and legal implications of work

Work health and safety WHS risk assessment in the home environment

Purpose of accreditation process and quality improvement practice

Rationale underpinning practices to enhance sustainability including environmental economic workforce and social sustainability

Relevant legislation including that relating to workhealth and safety WHS

Relevant organisation procedures policies awards standards and legislation and how to access them

Role and function of the organisation and relevance to specific work role

Security procedures

Strategies to determine needs of older people and people with disabilities in a home environment

Terms and conditions of employment

The importance and meaning of home and belongings to individuals

Understanding the nature and significance of working in the clients home and in community venues

Essential skills

It is critical that the candidate demonstrate the ability to

Comply with organisation procedures policies awards standards and legislation relevant to a worker operating under supervision within the community care sector

Demonstrate knowledge of the ramifications of breaches of confidentiality policies legislation and infection control

Identify and report workplace hazards and poisons as applied to broad WHS area

Identify and respond to staff skill requirements

Identify own responsibilities within the workplace

Match client support needs with support worker characteristics

Monitor basic home fire safety and emergency response procedures

Monitor service provision on site off site and on call

Observation and reporting

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills including

communication skills to seek clarification of tasks and to interpret and follow instructions

functional literacy skills needed for written and oral information about workplace requirements

problem solving skills to constructively achieve planned outcomes

Follow correct hygieneinfection control procedures

Take into account use and promote opportunities to address waste minimisation environmental responsibility and sustainable practice issues

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is best assessed in the workplace or in a simulated workplace under the normal of range conditions

To establish consistency assessment should be conducted on more than one occasion to cover a variety of circumstances

A diversity of assessment tasks is essential for holistic assessment

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally and linguistically diverse CALD environments

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to all relevant resources commonly provided in the health service setting including

relevant policies and procedures manuals legislation and standards

organisations mission statement strategic and business plan

other documentation relevant to the work context such as

organisation charts

instructions for the use of equipment

specific instructions for staff

emergency response procedures

security procedures

relevant human resource management policies and procedures

quality improvement policies

customer service standards and policy

waste management policies and procedures

Method of assessment may include

Observation of work performance

Written tasks

Interview and questioning

Authenticated portfoliolog book

Supporting statement of supervisors

Authenticated evidence of relevant work experience andor formalinformal learning

Information may include:

Period of time consistent with client requirements includes:

Strategies appropriate for the client and circumstances may include:

Government and organisation procedures, policies, standards and legislation may include:

Indicators may include:

Hazards may include:

Best match to client's requirements includes:

Necessary details may include:

Need for training may include, but is not limited to:

Basic home fire safety includes: